Focusing on Empathy for Students as we Transition to Online Teaching

In the midst of the Covid-19 epidemic, we find ourselves quickly having to adjust to teaching online. Many educators find the transition challenging. The technology might seem daunting. The format might be new. And as jarring as it is for teachers, students find the transition equally precarious. Now, more than ever, it is vitally important that we empathize with our students to understand their circumstances, challenges, limitations, and needs. By listening and engaging with students, we can better design effective learning experiences as we continue to improve our online classes.

This workshop series, offered by The International Society for Exploring Teaching in Learning in partnership with Bringing Theory to Practice, will focus on learner experience design (LX). It will help you improve your teaching by meeting your students where they are and engaging them in the course design process. Participants will learn to use LX as a tool to increase empathy for students and refine course content specifically for online teaching.

The workshop series will be held on the following dates/times:

Monday, May 18, 1:00 – 2:30 PM ET

  • Introduction to learner experience design (LX)

  • Gaining empathy for students

  • Meeting students where they are

  • Planning for curricular innovations

  • Workshop 1 Worksheet
  • Homework – Interview students using the customer discovery method

Monday, June 1, 1:00 – 2:30 PM ET

  • Collaborative design sprint

  • Implementation plan

  • Homework: Implement a prototype of your LX innovation

Monday, June 15, 1:00 – 2:30 PM ET

  • Sharing our results

  • Reflection

  • Sustaining LX moving forward

Meet your Facilitators:

Jerry Schnepp, Ph.D.

Associate Professor of Visual Communication Technology

Bowling Green State University

I am a technologist, designer, and creative problem-solver. I teach classes on Interactive Media focusing on web technology, design, human-computer interaction and user experience. I am also the director of the Collab Lab: a hands-on, creative space for students and faculty to engage in collaborative work on innovative ideas. My research efforts focus on two areas: accommodations for the Deaf and technological pedagogy. For the first, my aim is to create and test software that helps bridge the gap between Deaf and hearing worlds. For the second, I design and evaluate digital teaching and learning tools that help educators engage students and promote deep and lasting learning. I am grateful to be immersed in a community of educators who are dedicated to the advancement of learning. I feel inspired to draw on my strengths to help propel this mission. For this reason, I dedicate much of my research effort to pedagogy and the role of technology in teaching and learning.

Christian Rogers, Ph.D.

Associate Professor of Computer Graphics Technology

Indiana University-Purdue University Indianapolis

I love to provide experiences for my students that will ignite their passions for learning. I am a faculty member in Computer Graphics Technology and teach courses in video production, motion design and themed attraction. I am also a Faculty Fellow with the Institute for Engaged Learning focused on the developed of the Center for Student Innovation, a new center that promotes and resources student innovative activities. Programs I have developed to support this effort are the the Innovation Challenge which is an innovation sprint experience for Summer Bridge students and management of JagStart, IUPUI’s student pitch competition. I am a  champion of high impact practices as a vehicle to help students develop the ability to solve problems and innovate new solutions. I also serve as a board member for LEAP Indiana the International Society for Exploring Teaching and Learning. My research is in innovation pedagogy to aide in engagement and retention and the use of technology to support field-based experiences.